FAQ

Below are some common concerns of our customers before purchasing.
If you have other questions, please just send it to six22hair@gmail.com.

Refund Policy

Unfortunately, we do not offer refunds once your items are purchased. We want you to love your order so please feel free to contact us with any concerns via text or email: +1 (216)-307-8988 or six22hair@gmail.com

Shipping + Processing

Processing takes 1-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.)
Domestic Regular Flat Rate Shipping is 1-3 Business days depending on your location. International Shipping is 4-7 Business days depending on your location.
All Packages Delivery is with USPS. Business days are Monday-Friday

After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox.
If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at +1(216)-307-8988

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